| Our customers have had a lot to say about us over the years. We're honored to share their words with you! | ||
| "Worth your weight in Gold. Today, I met someone who represents your Company like very few do, today. His first name is Leo. He worked a problem for me and did not stop until it was solved. In fact he was doing it for my wife who uses the Inogen one-G2. Thank you for having a person in your company who really cares about his customers. He has made a Million dollars worth of good will for your company without being asked. As a military retiree I know the kind of person he is and thank him from the bottom of my heart. I will always do business with you because of Leo-Tech Services."
-May 8, 2013, M.H.M, Lt.Colonel (USAF,Ret.), TX
You sold me my AWESOME SeQual Eclipse 2 about 3 years ago and it’s been to Alaska twice, all over the Caribbean, and everywhere. In January 2013, it is going to Antarctica with me!! "Thank you for your prompt and efficient service. It's been a pleasure doing business with OxiMedical Respiratory." - August 17, 2011 - T.L., FL "I recently purchased a DeVilbiss portable oxygen concentrator from you... I just wanted to say thank you.... Your staff is friendly and knowledgeable and the service was excellent..."
"You guys are the best. We've referred a couple of people to you over the past year, and I know at least one of them purchased one of these units. I've also plugged you on Facebook, I'm so impressed."
- September 10, 2010, - S.H.. CA
"I just ordered an EverFlo Q form you. . . It arrived today and it is all you said it would be. Thanks I will make sure to recommend you to any one that needs Respiratory supplies. . . Great service you even answered questions over email on the weekend"
- March 30, 2010 - D.G., NV
"Thanks. . .really appreciate your excellence in service to us!"
- February 15, 2010 - F.B., NY "I am most impressed with the way you folks do business. Any company can look good when everything happens the way it is supposed to...But the best test of customer service is the quality of the response when problems develop. Yours is simply top shelf."
- May 7, 2009 - J.M., MN
"Thanks for your rapid response (I am not used to such good service).
- Oct. 6, 2008 - T.L., NV
"Your organization is a Class Act!" - Oct. 13, 2008 - T.L., NV "You both have been so kind to me, and if not for you and your wonderful product coupled with outstanding customer service we would never have been able to give my dad the best year of his life."
- August 18, 2008 - A.Q., NY
"My machine arrived home Friday as you promised!...I'm out to redefine disabled as NEW-ABLED! And I'm learning new ways to do same old things so I can keep waking up with joy! Thanks for ALL the help from all of your 'guys'!"
- Sept. 8, 2008 - K.L., AL "You are not just a good company, you are good people."
- April 8, 2008 - E.O., TX |
"Arrived perfectly. Also works perfectly. Happy with it all." - May 8, 2013, G.R., CA "These folks are to be commended for the way they do business and treat their customers. I ordered what I thought would be the best portable concentrator for me. After several days of using it I found that it just would not keep up with my needs when walking hard, I called and they arranged to send out a different unit even before I sent the old unit back. Sure there was a restocking fee but they made the trade so simple and easy. These people treat their customers the way they should. I will certainly keep doing business with them. Leo and Shelli are awesome to do business with." - May 1, 2013 - P.L, UT "Here we are thousands of kilometres away in not so sunny (wintry) Peakhurst, Sydney, and we received the batteries, which we are so impressed with the speed and efficiency of your service. We could almost imagine Summer is back prematurely, it was so great to receive your service. We wish to extend to you and your team our most grateful thanks for all your efforts. Usually we HAVE to give feedback for good service (EBAY) - but THIS TIME we WANT to give you great feedback, please pass this email on to your management. We thank you all." - June 26, 2012 - Y&P.W. "I just got my iGo about 6 hours ago. Thanks for the prompt processing of my order. The unit arrived on the day you said it would. Works great. Thanks again for the help in ordering the correct concentrator. I know your service will be just as prompt and honest as your sales." - January 19, 2012 - R.W., CO "Thanks again for the loan. I know it is part of your policy and the Internet ads say you will do that, but what folks advertise and actually do is not always the same. I am pleased that in your case you did as advertised. I would certainly recommend your company to anyone needing a concentrator." - May 13, 2011 - T.B., NM "I just wanted you to know that the EverGo portable oxygen concentrator bundle we ordered on Friday, November 19, was received late Tuesday, November 23. It wasn’t until today that we were able to actually sit down and look through the various boxes. Every item was packaged extremely well and carefully. The main box arrived in pristine condition. I charged up two of the batteries, and then my husband gave the concentrator a quick test. The instructions provided were simple and easy to understand—even for me. This machine truly is as simple to operate as advertised, and we hope it will make family visits and doctor’s appointments more pleasant since we won’t be lugging around oxygen tanks and worrying that the oxygen will run out. I want you to know that I did indeed verify your company’s BBB status before ordering such an expensive item, and you certainly live up to your A standing. I called just before the end of the work day on a Friday, and you had it at our home four days later (of course, two of those days were non-working days). So, thank you for living up to your reputation and giving this purchase a very happy ending."
- November 24, 2010 - P.U., CA
"Thank you so much for your help this morning. It is a real pleasure doing business with someone who is patient and genuinely cares about helping others."
- June 11, 2010 - K.D., NJ "It is a pleasure doing business with you and your organization."
- March 27, 2010 - B.D., OR
"We wanted to thank you for the good service we received from your company. The people that answer your phones are so polite and knowledgable. I was nervous about ordering expensive medical equipment but I worked with Shelli and she made it so easy. Your service was impeccable. Everything arrived on time and well packed. Shelli even answered questions on Saturday!!!! I was very impressed. My husband is using his EverGo every day and your price was so much better than our local companies. Thank you again."
- August 10, 2009 - P.G., TX
"Doing business with you and your company has been a real pleasure. I look forward to recommending you to my friends and family, and anyone that will listen."
- April 9, 2009 - T.R., IL
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"Thank you Ashley, you are very kind.
We are very pleased with the customer service that the company offers. Thank you for all your help and kindness." -May 8, 2013, I.M., FL "I can't tell you how very pleased I am with the service I received from your company. From the original purchase of the unit...to the repair of my unit in such a timely manner. The loaner you sent me at no charge was vey much appreciated. I would not hesitate in recommending OxiMedical to anyone who needs to purchase anything to do with oxygen equipment." - August 25, 2011 - G.S., CA "Thank you for advertising with complete honesty. We ordered the Evergo one week before leaving on a cruise. It arrived in plenty of time and was a Godsend. We had no trouble taking it aboard ship, charging it or carrying it around. We can use it anywhere we travel and will no longer have to lug the large home concentrator or multiple oxygen bottles with us.
OxiMedical has been a pleasure to work with. You delivered on everything you promised in your ads or on the phone. Thank you!" - March 12, 2011 - J.K, TX "When I was researching POC's on line I was skeptical when I reviewed OxiMedical and they wanted my Email Address to give me prices. I hoped I would not regret complying with the request. I soon discovered I was dealing with people who made customer satisfaction a priority. When I called, Angela, a real person answered the phone! Angela answered my questions in a knowledgeable, courteous manner and I knew this was the company I trusted to do business with."
- September 15, 2010 - G.F., MA "You can buy an iGo almost anywhere but service is just as important as the product. I'm glad I got my iGo at OxyMedical. I'll be talking about my 'customer' satisfaction when I talk about my iGo and will be glad to share your business cards."
- March 30, 2010 - B.V., OH
"Your service is terriffic!"
- March 2, 2010 - R.T., CT
"I haven't been this pleased with a product and a company's service for eons. We stand amazed and extremely satisfied. Thank you!"
- May 30, 2009 - D.M., MT "I used the POC on a recent flight this past week on Alaska Airlines and everything worked perfectly. It was so much easier and more comfortable than renting oxygen! Thank you very much!"
- March 3, 2009 - S.L., AK "Wow! Once again you amaze us with your superior service."
- Sept. 3, 2008 - R.H., VA "I want to take this opportunity to thank OxiMedical.com for providing me with a high-quality SeQual Eclipse...I am very ill and frightened at not being able to breath properly, but OxiMedical.com did their best at alleviating those fears, very professionally. Thank you OxiMedical!"
- July 27, 2008 - J.K., NM |