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About the iGo
iGo FAQs
Reliable Portable Oxygen On The Go
The iGo is a lightweight, portable 3-liter oxygen concentrator that is capable of operating from three different power sources: AC Power, DC Power, or Rechargeable Battery.
The DeVilbiss iGo has been put through aggressive durability testing to ensure consistent reliable performance. The iGo is the perfect solution to keep pace with an active lifestyle. This small, portable oxygen system provides two modes of operation - continuous flow or PulseDose delivery.
The reliability and safety of PulseDose oxygen delivery has been proven effective in clinical testing as well as through independent tests performed by physicians and respiratory therapists. Many users find PulseDose oxygen delivery more comfortable than continuous flow delivery systems. The short "pulse" of oxygen delivered during inhalation is almost undetectable.
Performance Features
1 to 6 LPM setting in PulseDose Mode or 1 to 3 LPM in Continuous Flow Mode
Integrated PulseDose oxygen conserving technology extends the use time of the iGo Portable Oxygen System, offering increased mobility with improved comfort and increased efficiency
Built in oxygen sensing device to ensure accurate oxygen delivery and reduced periodic maintenance schedule
Increased Battery Capabilities - iGo is powered by one battery that can last as long as 5.4 hours when operating at 1.0 LPM in PulseDose Mode
Audible alerts for Power Failure, Low Battery, Low Oxygen Output, High Flow/Low Flow, No Breath Detected in PulseDose Mode, High Temperature, Unit Malfunction
Can be used with 50 foot tubing/cannula in continuous flow mode and 35 foot tubing/cannula in PulseDose mode
East to select liter flow settings of 1.0, 1.5, 2.0, 2.5, 3.0, 4.0, 5.0 and 6.0.
Design Features
All of the high-performance capabilities are conveniently placed is a small compact design weighing less than 20 lbs with battery
Control Panel was designed to be easily viewed whether setting on the ground or under an airplane seat
Audible alerts for Power Failure, Low Battery, Low Oxygen Output, High Flow/Low Flow, No Breath Detected in PulseDose Mode, High Temperature, Unit Malfunction
Easy to read Battery Status Gauge indicates battery life
Three handles molded in the body of the concentrator
Easy to access filter compartment
Rolling carry case features easy access openings for cannula and external power supply
Fast battery charge time. The typical time to recharge the battery is 2.0 hours to 4.5 hours dependant upon the flow setting. Battery will automatically recharge when connected to an AC power source.
If the unit is operating on AC power and the power is interrupted, the iGo will automatically switch to battery operation
3-year limited warranty for the iGo Portable Oxygen System
1-year limited warranty on battery
Optional Rolling Carry Case
The iGo comes with an optional rolling carry case, which features easy access openings for cannula and external power supply.
Convenient Control Panel
The convenient control panel was designed to be easily viewed. The control panel features an easy-to-read Battery Status Gauge and liter flow controls -- 1.0, 1.5, 2.0, 2.5, 3.0, 4.0, 5.0, and 6.0.
Multiple Power Options The iGo truly makes travel convenient and is capable of operating from three different power sources: AC power, DC power, or Rechargeable Battery.
How long will the iGo battery pack operate the unit?
The actual run time of the iGo on the internal battery pack depends on several factors, including flow rate, breath rate, altitude, temperature and the age of the battery pack. Following are run-time estimates for the iGo with a new, fully charged battery pack:
Setting
Continuous Flow
PulseDose
(20 BPM)
1.0
4.0 hours
5.4 hours
2.0
2.4 hours
4.7 hours
3.0
1.6 hours
4.0 hours
4.0
-
3.5 hours
5.0
-
3.2 hours
6.0
-
3.0 hours
Will the run time of the iGo battery pack change?
Yes. As lithium ion batteries age, the duration of the operation will decline. The iGo battery pack may operate at as low as 80% of its usual life when it was new.
Can I use an external charger to charge the iGo battery pack?
Not at this time. An external charger will be available as an accessory in the future.
Can I use the iGo in a different carrying case?
No. iGo can only be used inside the approved DeVilbiss carrying case. Approved carrying cases have proper ventilation screens to provide adequate airflow for operation and cooling.
My iGo is plugged into an AC wall outlet, but the battery is not charging. Why is this?
If the battery is too hot or too cold the iGo charge circuit will not charge the battery. Please allow the battery to warm or cool to room temperature before charging.
The iGo is making noise while plugged in even though I am not using it. Why is this?
The internal cooling fan on the iGo will continue to operate while charging the battery. This is done to keep the battery at an appropriate temperature and speed up the charge time. The fan will shut off as soon as the battery is charged.
I keep pressing and holding the up or down arrows to set the flow rate, but the flow rate does not change. Why is this?
You must press the button once for each setting. This is done to prevent accidental flow rate changes.
Can I use the iGo at high altitudes?
Yes. iGo can be used at altitudes up to 13,000 feet or 4,000 meters. The iGo battery may not last as long at different altitudes due to the change in the amount of oxygen available.
What percentage of oxygen does the iGo deliver?
iGo provides 91% oxygen, /- 3%. This purity has been tested to be clinically acceptable for long-term oxygen therapy.
Can I use a humidifier bottle with iGo?
Yes and no. You can only use a humidifier bottle with iGo while in the continuous flow mode. A humidifier bottle cannot be used while the iGo is set to pulse mode.
Can I use the iGo 24 hours per day?
Yes. iGo may be used for continuous oxygen therapy.
Can I use the iGo without a battery pack?
Yes. iGo can be operated from an external power source if the battery pack is not installed.
What maintenance is required for the iGo?
The dust filter located inside the handle recess should be cleaned regularly. There is not other routine maintenance during the first 3 years of operation.
Can I leave iGo plugged in continuously even though the battery is fully charged?
Yes. The iGo stops charging the battery once it is full. There is no danger in leaving the iGo plugged in.
How do I know how much power remains in the battery?
Install the battery into the iGo, and turn the unit on without external power connected. The battery status indicator will display the amount of power remaining.
What happens if the power fails while I'm using the iGo?
If you are operating the iGo from an external power source and the external power fails, the iGo will automatically switch to the internal battery pack (if the battery is installed). If the external power resumes before the battery is fully discharged, iGo will automatically switch back to external power. If the external power does not resume, the iGo will provide battery status indications, and the iGo will sound an audible beep. The external power light on the control panel will blink one the battery is fully depleted. If there is no internal battery pack installed, the iGo will sound an audible beep, and the external power will on the control panel will blink immediately.
How do I know if the iGo is set to continuous flow?
The green light beside the mode select button will be lit continuously.
How do I know if the iGo is set to pulse mode?
The green light beside the mode select button will blink each time a breath is sensed.
How can I tell if the oxygen purity is good?
As long as the green O2 light is illuminated, the iGo is delivering the proper purity of oxygen. If the purity drops below the proper level, the yellow O2 light will be illuminated. You may continue to use the iGo even though the yellow light is on, but you should quickly find an alternative oxygen source. If the purity continues to drop, the red service light will illuminate. You should immediately find an alternative source of oxygen.
How long of an oxygen tube can I use with iGo?
You may use a tubing length of up to 35 feet (10 meters) when in pulse mode and up to 50 feet (15 meters) while in continuous mode.
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