About Us - Why OxiMedical?
Experience and Product Knowledge
We have over 30 years of experience in the respiratory products industry, so you can rest assured that OxiMedical Respiratory is a company you can trust to provide you with the right products for your needs.
We are proud to be partners with SeQual, DeVilbiss, Respironics, Invacare, O2 Concepts, Inogen, Inova, and Drive Medical.
As an authorized internet retailer for these top manufacturers, you can expect that we will provide you with technical assistance for your concentrator well after the sale. In fact, we go above and beyond by providing lifetime technical assistance
. The manufacturer's rely on their authorized dealers to provide technical assistance, and they will not accept a unit for repair directly from the patient. So it is important that you buy from a company you can trust. Whether you need assistance in five months for five years, you can expect that at OxiMedical we will do the best we can to troubleshoot any issues that may arise and guide you in getting repairs, even after the warranty expires.
7-day Trial Program*
We know that even after careful research, it is not always easy to choose the right portable concentrator for your needs. That's why we provide a 7-day trial for all our portable concentrators. If during the first seven days you decide the unit you purchased is not meeting your needs, we will exchange it for another model at no cost to you!
Even if you want to return your purchase for a refund, we'll accept it with only a 6% restocking fee.
Worried about your unit needing repair right before your next trip? No need to worry with our Loaner Program. While your portable oxygen concentrator is under manufacturer's warranty, we'll provide you with a loaner concentrator in the event that your machine needs to be sent to the manufacturer for repair.**
That means that you won't have to cancel a trip, or have your daily life interrupted, when your unit needs to be serviced. And we think that's important because once you've been spoiled by a portable concentrator, you won't want to live without it!
Better still, we provide the use of the loaner unit at no cost to you
. Based on our rental fees, that's a value of up to $600. All you pay is the shipping charges.
Better Business Bureau Accredited
Members of local BBBs are businesses and firms that meet tough:
- BBB membership standards
- agree to follow the highest principles of business ethics and voluntary self-regulation, and
- have a proven record of marketplace honesty and integrity
Free ground shipping is provided for orders delivered withing the continental United States. Other charges may apply for overnight, and shipping to Hawaii, Alaska, US Virgin Islands, and Puerto Rico.
For your convenience, we accept Visa, MasterCard, American Express, Discover, PayPal, business and personal checks. Please note if paying by check, your order will be delayed for up to 5-7 business days to allow the funds to clear.
*Please see our complete Return Policy for details.
**Please see our Loaner Program for details.